We import and retail
DESIGNER AND LUXURY FURNITURE IN CLASSIC AND MODERN STYLE
New arrivals
decor
Fast delivery
Get it fast straight to your door
Customer reviews
Real people, real feelings
Guaranteed
Buy with confidence
TRENDING PRODUCTS
NO UPFRONT STRESS,JUST REAL QUALITY DELIVERY TO YOUR DOOR
SHOP NOW, PAY WHEN IT ARRIVED
LIMITED EDITION
Unique Style
The furniture is thoughtfully crafted with premium materials, such as solid oak wood, and a meticulous level of detail – from the hand-carved accents to the polished brass handles.
Customer Reviews
Absolutely in love with everything I ordered! The pieces added such a warm and modern touch to my home. Great quality and exactly as pictured. I’ll definitely be shopping here again!
Melissa R.
I’m obsessed with this store! Their aesthetic is exactly what I’ve been looking for—chic, minimal, and elegant. My space feels like a Pinterest dream now!
Nora J
The bed I purchased is fantastic! It’s solid, easy to assemble, and adds a touch of elegance to my bedroom. Couldn’t be happier!
Nico D.
This store is a hidden gem! Beautiful home pieces that don’t break the bank. Everything came securely packaged and added the perfect touch to my space.
Zanele K.
Frequently Asked Questions
1.💳 What payment methods do you accept?
At Elm & Ivory, we keep your shopping experience simple and secure.
You can pay using your Visa or Mastercard debit/credit card, or choose Cash on Delivery (COD) — available in Cape Town and Port Elizabeth.
All payments are processed safely to protect your information.
2.🚚 How long does delivery take?
Standard delivery usually takes 5–11 working days, depending on your location.
Some speciality décor items or restock pieces may take slightly longer, but we’ll always keep you updated.
3🔍 How can I track my order?
Once your order has been dispatched, you’ll receive your tracking details via email or WhatsApp.
Use the tracking link provided to follow your parcel’s journey until it arrives at your home.
4. 🔁 Do you have a return policy?
Yes! We accept returns within 7 days of delivery, as long as items are unused and in their original packaging.
Simply contact us to begin the process our team will guide you through each step.
Please note:
* Certain décor items may be non-returnable for hygiene or fragility reasons.
* Sale items are non-returnable.
5.💎 Refunds & Exchanges
At Elm & Ivory, we take pride in offering high-quality décor pieces. Every item is thoroughly inspected before dispatch to ensure it arrives in perfect condition.
If you receive a defective or damaged item, please contact us within 48 hours of delivery.
Send us clear photos of the product and its packaging so we can assess the issue.
After the review, if the defect is confirmed (and not due to shipping or customer handling), we will arrange a collection and process either a replacement or refund, depending on availability and your preference.
Your satisfaction matters to us — if something isn’t right, we’ll make it right
6.📞 Contact & Support
Have a question or need assistance with your order?
Our friendly support team is here to help.
📧 Email: info@elmandivory.com
🕘 Response Time: Within 24 hours on business days
Whether you need help tracking your order, product recommendations, or styling advice — we’re here to make your home feel beautifully curated.
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